Repairs & Maintenance
How the hardware and software repair tools fit into the daily loop, why broken machines should be triaged quickly, and when repair/cleaning staff become worth automating.
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Hardware vs software tools
The early tool wheel includes both a hardware repair tool and a software repair tool. Supplied gameplay shows machines presenting different repair interactions, so do not assume every failure uses the same minigame.
Hardware repairs
The demo tutorial explicitly instructs the player to use the hardware repair kit on damaged arcade machines. In the footage this opens a small interaction/minigame rather than instantly fixing the cabinet.
Software repairs
Software failures use the separate software tool. Later demo footage shows software fixes occurring multiple times as the arcade gets busier. The important operational point is simple: a machine that is down is a machine that is not serving customers.
Repair priority
Fix failures in places that affect the most active customer traffic first. If several cabinets are down, combine repairs into one route rather than running back and forth across the whole venue.
Cleaning belongs in the same maintenance plan. The official game description explicitly pairs servicing machines with mopping floors and collecting tokens as recurring work required to keep the arcade profitable.
When to hire repair staff
Early Access supports both repairmen and cleaners. Automate these jobs when the floor is large enough that you are spending more time reacting to maintenance than making expansion or economy decisions.
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